Shipping policy
Processing Time
Orders are processed within 2–5 business days after payment is confirmed.
During launches, restocks, or high-volume periods, processing may take slightly longer. If that happens, we’ll keep you informed.
Shipping Within Nigeria
Estimated delivery times:
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Lagos: 2–4 business days
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Outside Lagos: 5–7 business days
Delivery timelines may vary depending on your location and the courier service.
International Shipping
We currently offer international shipping to selected countries.
Estimated delivery time:
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7–14 business days, depending on destination.
Custom duties, taxes, or import charges (if applicable) are the responsibility of the customer.
Order Tracking
Once your order ships, you’ll receive a tracking number via email or SMS (where available).
Delays
While we work hard to ensure timely delivery, occasional delays may happen due to:
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courier issues
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weather conditions
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customs processing
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high order volumes
We appreciate your patience when they do.
Incorrect Shipping Information
Please ensure your shipping address and contact details are correct before placing your order.
UANI is not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Once an order has been marked as delivered by the courier, UANI is not liable for lost or stolen packages.
If you experience an issue, please contact the courier directly first. You can also reach out to us, and we’ll do our best to help.
Contact
For shipping-related questions, contact us at uaniforyou@gmail.com . We’ll get back to you as soon as possible.